Miyako Plus Card Plus Card Points
Terms and Conditions of Membership
(Revised Sep 1, 2012)
1. Organization name
This member organization is known as "Miyako Plus", and is operated by Miyako Hotels and Resorts ("MHR"), which is supervised by Kintetsu Hotel Systems, Inc.
2. Enrollment and membership qualifications
(1) Enrollment
There are no enrollment fees or annual membership fees.
You may apply for membership by completing an enrollment form, indicating your agreement to these Terms and Conditions, and submitting the form to the reception desk at any MHR hotel. You may also apply from the MHR home page. In either case, enrollment will be considered completed (i.e. membership qualifications will be granted) upon the issue of your Miyako Plus Card.
(2) Membership qualifications
| 1. | Membership cards may only be used by the member in question, and may not be transferred or loaned to others. |
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| 2. | If a member does not comply with these Terms and Conditions or if a member engages in inappropriate conduct, he/she will lose his/her membership qualifications. |
3. Point system
(1) Addition of points
| 1. | If you present your Miyako Plus Card when making payment after staying at an MHR hotel or using a restaurant or bar, you will receive 10 points for every 105 yen spent. If you do not present your Miyako Plus Card, you will not receive any points, so always bring your card with you. |
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| 2. | Points will be offered to customers paying at a hotel by cash, credit card (including gift vouchers issued by credit card companies), or other means approved by MHR. |
| 3. | For accommodation, points will be offered on charges for guest rooms and services incurred at a hotel or reserved directly via the MHR Reservations Center or the MHR home page. Points for accommodation will be issued for payments for up to 5 rooms per day per Miyako Plus Card. |
| 4. | In restaurants and bars, points will be offered for food and beverage charges and service charges. Points will only be added to 1 Miyako Plus Card (up to 10 customers) per payment. |
| 5. | Restaurants and bars that offer points display a sign indicating that they accept Miyako Plus Cards. |
| 6. | Points are offered for some wedding-related services at MHR hotels. For details inquire at each hotel. |
| 7. | When points are added to your Miyako Plus Card, you will be informed of the number of points that have just been added and the total number of points on your card. |
| 8. | The maximum number of points that can be added to a Miyako Plus Card is 100,000 points. |
| 9. | For more information on facilities that can be used, see the guide booklet or the Miyako Plus members' page ("Members' Page") on the MHR home page. |
(2) Using benefits
| 1. | To use benefits described in the Miyako Plus guide booklet, reserve your stay no later than the day before from the Members' Page or via the MHR Reservations Center. If you do not make a reservation, you may not be able to use the hotel due to full occupancy. |
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| 2. | To use a restaurant or bar, contact the hotel in question directly no later than the day before. If you do not make a reservation, you may not be able to use the restaurant or bar because it is full. |
| 3. | For information about other hotel products, contact the relevant hotel directly . |
| 4. | To request an MHR gift check, complete an application form (postcard) available at the reception desk at any MHR hotel and post it to MHR or apply from the Members' Page. If you post the application form, the gift check will be sent to you around 10 days after MHR receives the postcard. Points will be deducted when the gift check is sent out. |
When using benefits, present your Miyako Plus Card and inform the staff of the plan you would like to use. If you do not present your Miyako Plus Card, you will not be able to use any benefits, so always bring your card with you.
When you use benefits, you will be informed of the number of points that have just been deducted and the total number of points left on your card.
No points will be added for a payment made with a gift check that has been prepared as a benefit.
4.Changing details
Be sure to contact the Miyako Plus Customer Desk if your address, name (surname), phone number, or other details change. Members can also change these details themselves from the Miyako Plus Members' Page.
If you do not inform us of any changes to these details, we will not be able to notify you about points and other information.
5. Managing card and password
(1)Miyako Plus Card management
Take special care of your Miyako Plus Card. If your card is lost, we will reissue it (reissue fee of 500 yen, tax-inclusive). Inquire at the reception desk at your nearest MHR hotel.
MHR shall bear no liability for any damage incurred by a member as a result of the loss or theft of his/her card.
(2) Password management
The setting, changing, and managing of passwords are the responsibility of the member.
MHR shall bear no liability for any damage incurred by a member as a result of information leakage or similar.
6. Cancellation of membership
| 1. | If a member does not add points during the two years following the month in which he/she last used his/her card, he/she shall forfeit his/her membership qualifications and any points he/she has accumulated. The expiration date of the card is the same as the period for which membership qualifications are held. |
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| 2. | Membership shall be canceled at the request of the member or in the event of his/her death. |
7. Handling of information related to individuals ("Personal Information")
Miyako shall appropriately handle the member's Personal Information based on the separate Privacy Policy.
| * | If you are not able to view the home page, contact the Miyako Plus Customer Desk. |
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(1)Specification of purposes for which Personal Information is used
Personal information will be used to provide information related to Miyako Plus services. However, if a member indicates that he/she no longer wishes to receive such information, MHR will stop sending information to an extent that does not interfere with the operation of business. Accordingly, even if a member has requested that he/she no longer wishes to receive such information, MHR will notify him/her of information that it judges to be important.
Cards, direct mail, and other materials will not be sent to addresses outside Japan.
(2)Sharing of Personal Information
Kintetsu Hotel Systems and the following Miyako Plus member hotels share the Personal Information of members, etc., stipulated in paragraph (1) of this article for the purpose of providing members, etc., with services from the Miyako Plus business and member hotels.
Facilities that share Personal Information
- Sheraton Miyako Hotel Tokyo
- Kanazawa Miyako Hotel
- Gifu Miyako Hotel
- Yokkaichi Miyako Hotel
- Tsu Miyako Hotel
- Shima Kanko Hotel The Classic
- Shima Kanko Hotel Bay Suites
- Hotel Shima Spain Mura
- Prime Resort Kashikojima
- Hotel Kintetsu Aquavilla Ise Shima
- Westin Miyako Kyoto
- New Miyako Hotel
- Hotel Kintetsu Kyoto Station
- Nara Hotel
- Sheraton Miyako Hotel Osaka
- Tennoji Miyako Hotel
- Hotel Kintetsu Universal City
- Miyako Hotel New Archaic
- Hakata Miyako Hotel
- Okinawa Miyako Hotel
- Miyako Hotel Los Angeles
- Miyako Hybrid Hotel Torrance (California)
Organization with responsibility for management of Personal Information
Kintetsu Hotel Systems, Inc.
8. Changing terms and service content
| (1) | These Terms and Conditions, products that are eligible for points, and benefit contents are subject to change without prior notice. |
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| (2) | MHR shall bear no liability for any damage incurred by a member as a result of the previous clause. |
9. Termination of Miyako Plus service
| (1) | In the event that the Miyako Plus service itself is terminated, notification will be provided at least 6 months in advance. Benefit redemption will also be terminated when the service is terminated. |
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| (2) | MHR shall bear no liability for any damage incurred by a member as a result of the previous clause. |
10. Miscellaneous provisions
| (1) | You may not entrust your Miyako Plus Card to a hotel. |
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| (2) | Miyako Plus Card points cannot be redeemed for cash. |
| (3) | It is not possible to combine points from multiple Miyako Plus Cards. |
| (4) | Points from a card cannot be used in conjunction with points form other cards. |
End
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0120-333-001
(Inside Japan Only)
Weekday / 9:00～22:00
Saturdays, holidays / 9:00～20:00
- Member rewards plans available.
- NO ENROLLMENT FEES OR ANNUAL FEES
- 10 points for every 105 yen
(Equivalent of 5 to 11% saving) - Simple registration via the Internet
You can check your point balance or request for the use of benefits or rewards.
MIYAKO HOTELS & RESORTS Chain Web Sites List
| NARA | Nara Hotel |
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| OSAKA | Sheraton Miyako Hotel Osaka｜Tennoji Miyako Hotel｜Hotel Kintetsu Universal City |
| AMAGASAKI | Miyako Hotel New Archaic |
| HAKATA | Hakata Miyako Hotel |
| OKINAWA | Okinawa Miyako Hotel |
| International | Miyako Hotel Los Angeles｜Miyako Hybrid Hotel Torrance |