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  • Reservation
Total Nights

0120-333-001 (Inside Japan Only) Weekday / 9:00~22:00 Saturdays, holidays / 9:00~20:00


Restaurant reservation

Please select a restaurant

+81-6-6465-6030 direct line to the restaurant

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Tasty home-style food

Restaurant franchise, Ootoya, which offers home-style Japanese cuisine through its extensive network of restaurants in Japan and overseas, has opened a store on the 5th floor. Enjoy Ootoya delicacies prepared with carefully selected natural ingredients.



Everybody smiles!! I'm lovin' it

McDonald's Hotel Kintetsu Universal City store.
Your familiar McDonald's is located right next door to the hotel.

Universal Studios Store

Universal Studios Store

Forgot to stock up on souvenirs?

The only directly-managed store outside of the theme park is in the hotel! Enjoy yourself at the theme park without worrying about what to buy as souvenirs, because you can take your time choosing your souvenirs after coming back to the hotel. Our store offers special goods for a limited time and a variety of popular character goods.

Information Desk

Information Desk

Get your tickets here!

Hotel guests can purchase the UNIVERSAL STUDIOS JAPAN® Studio Pass and the Universal Express® Pass, which the guests won't need to change at the park ticket booth.

Coin Lockers

Coin Lockers

Free coin lockers

Coin lockers are available on the 1st and 3rd floors of the hotel. Lockers can be used for free by hotel guests both before check-in and after check-out using special tokens.

Vending Machine

Vending Machine

Various selections of vending machines

Located next to the reception on the 3rd floor, our vending machine corner provides a wide selection of items.

Airport Bus (KANSAI INTERNATIONAL Airport only)

Airport Bus (KANSAI INTERNATIONAL Airport only)

Easy access from KANSAI INTERNATIONAL Airport by airport shuttle

On the 1st floor of the hotel, there is a stop for shuttle buses between hotel and KANSAI INTERNATIONAL Airport. The airport shuttle service lets you reach the hotel directly from the airport without any transfers. This service is unique to Hotel Kintetsu Universal City.

Delivery Service Desk

Delivery Service Desk

Travel home light

Your bags might be weighed down with gifts and souvenirs, but do not worry!
The hotel's parcel delivery service counter is located on the 1st floor. You can send your baggage or parcels from the hotel directly to your door, so that you can travel light on your way back home.

* Overseas shipping is not available. We appreciate your understanding.

360-degree Virtual Tour
Hotel Kintetsu Universal City

Hotel Kintetsu Universal City

6-2-68, Shimaya, Konohana-ku, Osaka 554-0024, Japan

Check-in time 15:00

Check-out time 11:00

Tel: +81-6-6465-6000

Fax: +81-6-6465-6040

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